Terms of Service

Effective date: 12 November 2026
Last updated: 12 November 2026

These Terms of Service ("Terms") are a contract between you and Studio Router ("Studio Router", "we", "us", "our"). They govern your access to and use of studiorouter.com, api.studiorouter.com, the Studio Router API, the MCP server, and any related websites, tools and services (together, the "Service").

By creating an account, buying credits, or using the Service, you agree to these Terms and to our Privacy Policy, Refund Policy and Content Policy. If you do not agree, do not use the Service.

If you use the Service for a company or other organisation, you confirm that you have authority to bind it, and "you" includes that organisation.

1. The Service

1.1 Studio Router is a routing layer for generative video and image models. You send a request in one format; we choose a provider that can serve it, send the request to that provider, and return the result. We do not make the models and we do not host them.

1.2 We route each request to the cheapest provider that can serve the requested model and parameters, with fallbacks if a provider fails. The provider may differ from the one you expected. Results should be equivalent for the same model and parameters, but providers can differ in small ways.

1.3 The catalog, providers, models and prices change. We may add, remove or change models, providers, parameters, limits and features. We try to give notice of material removals, but we do not guarantee that any model or provider will remain available.

1.4 Some features are labelled beta or experimental. They are provided as-is, may change or break, and may be withdrawn.

1.5 The Service is available for personal, professional and business use. You are responsible for deciding whether it is suitable for your purpose.

2. Eligibility

2.1 You must be at least 18 years old and have the legal capacity to enter into this contract. If you are under 18, you may not use the Service.

2.2 You must not be barred from using the Service under any applicable law, and you must not be subject to sanctions that prohibit us from providing the Service to you.

2.3 You must provide accurate account information and keep it up to date. Accounts are personal to the person or organisation that created them. You may not create accounts to evade a suspension, a limit or these Terms.

3. Accounts, API keys and agents

3.1 You sign in through our authentication provider, with Google sign-in. We do not receive or store your Google password.

3.2 You are responsible for your account, your API keys, your MCP access and everything done with them, including requests made by autonomous agents, scripts or employees you authorise. A request authenticated with your key is your request, and you pay for it.

3.3 API keys are shown once and stored by us only as a hash. Keep them secret. Do not put them in public repositories, client-side code, logs or prompts. If you believe a key has been compromised, revoke it, create a new one, and tell us at support@studiorouter.com.

3.4 We may revoke keys, require rotation or suspend access if we reasonably believe they are compromised or being misused.

3.5 You must tell us promptly if you suspect unauthorised access to your account.

4. Credits, fees and payment

4.1 The Service is prepaid. You buy credits in advance through our payment processor (currently Stripe), in the packs or amounts shown on the pricing page or at checkout. A minimum top-up may apply.

4.2 Generations are billed at the provider's own cost, with no markup. Our revenue is the service fee added to each top-up. The current service fee rate and minimum are shown on the pricing page and at checkout before you pay.

4.3 The service fee covers payment processing and the cost of running the Service. It is not credit, it is not added to your balance, and it is not refundable, except where the law requires otherwise.

4.4 When you submit a job, we estimate its cost and place a temporary hold on your balance for that amount. If you do not have enough available credit, the job is refused. When the job finishes, we release the hold and charge the cost the provider billed for the job. We do our best to keep the prices on the website in line with the providers' prices. On rare occasions the charge can be slightly lower or slightly higher than the estimate.

4.5 If a job fails, is blocked by moderation, or produces no usable output, we release the hold and you are not charged. If a provider reports its cost late, we may settle at the estimate first and adjust afterwards.

4.6 The checkout shows the currency, the amount, the service fee and the total before you pay. Customers may be charged in euro or US dollars depending on the checkout. Your card issuer may apply its own conversion or foreign transaction fees, which we do not control and do not refund.

4.7 Prices, packs and the service fee may change. The price that applies is the one shown at checkout when you pay. A price change does not affect credit you already hold.

4.8 Credits are not money, do not earn interest, and are not transferable or redeemable for cash except as described in the Refund Policy. Credit expires 12 months after the date you buy it. Expired credit is removed from your balance and is not refundable. If we discontinue the Service, we will give reasonable notice and refund unused credit that has not expired as described in the Refund Policy.

4.9 Promotional, bonus and referral credits are subject to the terms of the promotion. They have no cash value, are not refundable, may expire, and may be removed if you breach these Terms or close your account.

4.10 You are responsible for any taxes, levies or duties that apply to your purchase or to your use of outputs, other than taxes on our income. Any taxes we are required to charge are included in the total shown at checkout or added there.

4.11 If a top-up is reversed, refunded or charged back, we will deduct the corresponding credit from your balance. Your balance can become negative. You owe us the negative amount, and we may suspend the Service until it is paid or set it off against future credits.

4.12 If you believe a charge is wrong or unauthorised, contact us before opening a chargeback. We will investigate and, where appropriate, refund it. If you open a chargeback for a charge you authorised, we may charge you the dispute fees our payment processor charges us, where the law allows it. Section 8 of the Refund Policy explains chargebacks.

4.13 We may refuse, cancel or reverse a top-up if we reasonably suspect fraud, card testing, money laundering, sanctions violations, a pricing error or a breach of these Terms. If we cancel a top-up, we will return the amount we received to the original payment method.

4.14 Payments are also subject to Stripe's terms. You confirm that you are authorised to use the payment method you provide.

5. Your content

5.1 "Inputs" means the prompts, images, videos, audio, files, parameters and other material you submit. "Outputs" means the images, videos, audio and other material the Service generates for you. "Content" means inputs and outputs together.

5.2 You own your inputs and your outputs. We do not claim ownership of either. As between you and us, all rights in the outputs belong to you, to the extent the law allows.

5.3 To operate the Service, you give us a limited, non-exclusive, non-transferable permission to host, store, copy, transmit, process and display your Content only as needed to:

(a) provide the Service to you, including sending inputs to the providers that fulfil your request and storing outputs so you can download them;

(b) secure, troubleshoot and support the Service;

(c) review Content for safety, abuse and legal compliance; and

(d) comply with the law.

We do not use your Content for advertising or marketing, and we do not use it to train our own models. This permission ends when the Content is deleted, except for copies in backups and records we must keep. We may share Content with the providers and processors that help us run the Service, as described in the Privacy Policy.

5.4 Your use of outputs is also subject to the terms and licences of the model and provider that produced them. Some models restrict commercial use, require attribution or prohibit certain uses. It is your responsibility to check and comply with those terms. We do not grant you rights that the provider has not granted us.

5.5 You confirm that you have the rights needed to submit your inputs, and that your inputs and your use of the Service do not infringe anyone's intellectual property rights or break the law.

5.6 Outputs may be similar or identical to content generated for other users, because generative models can produce similar results from similar prompts. We do not guarantee that outputs are unique, exclusive or protected by copyright or other rights. You are responsible for clearing rights before commercial use.

5.7 Providers may use inputs and outputs under their own terms; check their policies before submitting sensitive material.

5.8 Storage is subject to a per-account limit. If you reach it, contact support@studiorouter.com. Uploads that no generation uses within 24 hours are deleted automatically. Content used by a job is kept until you ask us to delete it or you close your account. You can ask us to delete individual jobs, inputs or outputs at support@studiorouter.com. We may delete Content that exceeds the limit after reasonable notice.

6. Acceptable use

6.1 You must comply with our Content Policy and with the terms and policies of the providers that serve your requests.

6.2 You must not use the Service to:

(a) break the law or help anyone else break it;

(b) generate, request, upload or distribute child sexual abuse material, or any sexual content involving a minor, whether real, simulated or drawn;

(c) generate sexually explicit or pornographic content, or content whose main purpose is sexual gratification;

(d) harass, threaten, defame, demean or incite violence against a person or group;

(e) infringe copyright, trademark, database or other intellectual property rights;

(f) commit fraud, spread disinformation, or create fake documents, identities or evidence;

(g) distribute malware, probe or attack the Service or any provider, or bypass rate limits, moderation, billing or access controls;

(h) scrape, crawl or extract data from the Service except through the API as documented;

(i) resell raw access to the Service in a way that breaks a provider's terms, or use outputs to train a competing model;

(j) make high-risk decisions about people (such as medical, legal, financial, employment or housing decisions) without meaningful human review; or

(k) use the Service in a way that could reasonably cause death, personal injury or serious harm.

6.3 We may investigate suspected breaches, suspend or terminate access, remove Content, and report conduct to the relevant authorities. We may also cooperate with providers who are investigating abuse.

7. Third-party providers

7.1 Requests are fulfilled by third-party model providers. The current list is on our models page. We also use a third-party moderation provider.

7.2 Each provider has its own terms, privacy policy and content rules. They apply to your request and to the output. Some providers are stricter than our Content Policy; a request may be refused or filtered even if we would allow it. Some providers may use your inputs under their own terms.

7.3 We do not control providers. We are not responsible for their availability, delays, price changes, model changes, errors, or the quality, accuracy or safety of their outputs. If a provider fails, we try the next one in the plan; if none succeeds, the job fails and your hold is released.

7.4 We may change the providers we use, or the order in which we try them, without notice, as long as the model and parameters you requested are still served.

8. Moderation and enforcement

8.1 We use automated moderation before generation, and we may review Content manually. Moderation can block a request, filter an output or flag an account. We may also act on reports from providers, users or authorities.

8.2 If we believe you have breached these Terms or the Content Policy, we may, depending on severity: block the request; remove Content; warn you; limit features; suspend your account; terminate your account; or report you to law enforcement. Severe cases, especially anything involving minors, may result in immediate termination without notice.

8.3 We may preserve and disclose Content, account records and logs where we believe it is necessary to comply with the law, respond to a valid legal request, protect someone's safety or enforce these Terms.

8.4 We are not obliged to monitor all Content, but we may do so. Moderation is not a guarantee that prohibited content will be caught.

8.5 If we suspend or terminate your account and you believe it was a mistake, you can appeal as described in the Content Policy. We will review the decision, but we do not have to reverse it.

9. Availability and changes

9.1 We aim to keep the Service available, but we do not promise uninterrupted or error-free operation and we do not offer a service level agreement. We may suspend the Service for maintenance, security, provider outages or events beyond our control. We may impose rate limits or quotas to protect the Service, a provider or other users.

9.2 We may change, deprecate or remove features, models or providers. If a change materially reduces what you paid for, you may stop using the Service and request a refund of unused credit that has not expired under the Refund Policy.

9.3 Beta features are provided as-is and may be changed or withdrawn at any time.

10. Termination

10.1 You may stop using the Service at any time and close your account by emailing support@studiorouter.com. When you close it, you can ask for a refund of unused credit, or ask us to keep the credit until it expires if you may return. We will not delete credit without telling you. We may close an account that has been inactive for more than 12 months, after notice, and refund any unused credit that has not expired.

10.2 We may suspend or terminate your access if you breach these Terms, if we are required to by law, if a provider requires it, if your account is used for fraud or abuse, or if we reasonably believe your use poses a risk to the Service, other users, a provider or the public. Where practical, we will give you notice and a chance to fix the issue.

10.3 When your account ends, your right to use the Service ends, your keys are revoked, and pending jobs may be cancelled. We will delete your Content in accordance with the Privacy Policy. Sections that by their nature should survive (including payment obligations, intellectual property, disclaimers, liability and indemnity) survive termination.

10.4 If we terminate for your breach, we may forfeit unused credits to the extent the law allows. If we terminate for our convenience or discontinue the Service, we will refund unused credit that has not expired as described in the Refund Policy.

11. Disclaimers

11.1 The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, non-infringement, accuracy and uninterrupted availability.

11.2 Generative outputs can be wrong, biased, offensive, incomplete or unsuitable. They are not professional advice, and you must review them before relying on them. You are responsible for how you use them.

11.3 We do not warrant that outputs are original, that they do not infringe third-party rights, or that you will be able to register copyright in them.

11.4 Nothing in these Terms excludes or limits rights you have under applicable law.

12. Limitation of liability

12.1 To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data, goodwill or business opportunity, arising from your use of the Service.

12.2 To the extent the law allows, our total liability for all claims arising from or relating to the Service in any 12-month period is limited to the greater of (a) the amount you paid us for credits in the 12 months before the event giving rise to the claim and (b) €100.

12.3 Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, gross negligence, or any other liability that cannot be excluded or limited by law.

12.4 We are not liable for failures caused by events beyond our reasonable control, including provider outages, internet failures, cyberattacks, strikes, natural disasters or government action.

12.5 This section allocates risk between us. It applies even if a limited remedy fails its essential purpose.

13. Indemnity (business use)

13.1 If you use the Service for a business, you agree to indemnify us against third-party claims, losses and reasonable legal costs arising from your Content, your use of outputs, or your breach of these Terms, to the extent the law allows.

13.2 We will tell you promptly about a claim, let you participate in the defence, and not settle it without your consent where the settlement admits your fault. You may not settle a claim in a way that admits our fault without our consent.

13.3 This section does not apply to you if you are a consumer.

14. Copyright and other complaints

14.1 If you believe Content on the Service infringes your copyright or other rights, email support@studiorouter.com with your name, contact details, the material concerned, the right you say is infringed, and a statement that you have a good-faith belief the use is unlawful.

14.2 We may remove or disable access to material following a valid notice, and we may suspend or terminate users who repeatedly infringe. If your Content was removed and you believe it was a mistake, you can reply to the notice with an explanation.

14.3 We may forward notices to the user concerned, as the law allows. Do not send us personal data you do not need to include.

15. Disputes

15.1 If you have a problem with the Service, contact us at support@studiorouter.com. We will try to resolve it informally and in good faith.

15.2 Nothing in these Terms prevents you from contacting a regulator or exercising a right you have under applicable law.

16. Changes to these Terms

16.1 We may update these Terms from time to time. The current version is always on this page, with the effective date at the top.

16.2 For material changes, we will give notice by email or in the Service at least 14 days before the change takes effect, unless the change is required by law or is urgent for security reasons. If you do not agree, you may stop using the Service and request a refund of unused credit that has not expired before the change takes effect. If you continue to use the Service after the change, you accept the new Terms.

16.3 Changes do not apply retroactively to disputes that arose before the change.

17. General

17.1 These Terms, together with the Privacy Policy, Refund Policy and Content Policy, are the entire agreement between us about the Service.

17.2 If a provision is found invalid or unenforceable, the rest remains in force, and the invalid provision is replaced by the closest valid provision that reflects its purpose.

17.3 If we do not enforce a provision, that is not a waiver of our right to enforce it later.

17.4 You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign them to a successor or in connection with a merger, acquisition or sale of assets.

17.5 These Terms do not create rights for anyone other than you and us.

17.6 Headings are for convenience only. "Including" means "including without limitation".

17.7 The English version of these Terms prevails over any translation.

17.8 We may send notices to the email address on your account or post them in the Service. You are responsible for keeping your email address current.

18. Contact

Studio Router
support@studiorouter.com
Discord: discord.gg/FcbrZwYCD